Knowledgebase - Apple Instructions

    Apple Instructions Online

    Before you can unlock your iPhone, make sure that you have done the following:

    • Your computer is connected to the Internet

    • You have iTunes version 7.7 or later in your computer

    1. Insert your Original SIM card and turn on the iPhone.

    2. Open the iTunes program and connect the iPhone to the computer using the USB cable.

    3. Wait until your iPhone appears in the Devices and select your iPhone.

    4. Open the Summary tab and make sure you can see the information about your iPhone.

    5. In the summary screen, click the Restore button.

    6. If prompted to back up your iPhone. Make sure that you select or click the Back Up button.Warning: If you do not back up your iPhone, all your saved media and other data will be erased and you may not be able to recover it.

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